Service Technician

For over 80 years we have been Central Florida’s leader in Janitorial and Cleaning Supplies. Our business is growing, and again we are adding to our team.
We are looking for dedicated and dependable people to do Service and Repair. Are you analytical, good working with your hands? Do you always do it the right way?

Primary Duties:

• Diagnose and repair all designated equipment assigned
• Travel to customer location to pick up, deliver, diagnose or repair equipment
• Perform repairs on rental equipment
• Meet or exceed budgeted labor hours goal, 70% of available weekly hours
• Follow time schedule as assigned
• Refurbish used and trade-in equipment
• Properly clean all equipment being serviced or repaired after completion
• Properly enter all updated information on service quotation
• Keep a clean and neat work environment
• Other duties as they are assigned by the service manager

Secondary Duties:

• Put equipment in the proper staging area
• Comply with regulations regarding company vehicle and equipment used
• Proactively look for better processes and bring them to the attention of the service manager
• Attend training classes as requested (travel may be required)

Knowledge, Skills & Abilities Required/Desired:

• Ability to choose your attitude
• Ability to travel to customer locations and interact with the customer leaving them with a feeling that Gem Supply takes care of them better than anyone in the industry
• Knowledge and ability to use various types of diagnostic and repair tools
• Keep up to date on the latest equipment and repair tools, procedures & techniques
• Valid Florida Driver’s License
• Ability to work overtime and flexible hours when required

Experience Required:
Experience and the ability to diagnose various types of cleaning equipment machines etc.

Physical Requirements:
Standing, stooping, lifting up to 100 pounds and manipulation of tools

Reports to Service Manager

We offer a rewarding work environment, Health and Dental Insurance, Paid Vacation and Holidays.
Janitorial and Cleaning Supplies experience would be a plus, however it is not required.
Gem Supply is a Drug Free Employer, employment requires passing a drug screen.